Contact Us

Questions about the platform, your subscription, payments, or your data? We're happy to help.

Customer support

Email us for account, billing, refund, or privacy matters. Include your school subdomain so we can help faster.

support@afisena.com

Business information

Legal entity: PT AFISENA LEARNING TECHNOLOGY
Address: Perumahan Taman Kayangan Indraloka Blok E3A, RT 005 / RW 003, Campurejo, Boja, Kabupaten Kendal, Jawa Tengah 51381, Indonesia

Hours & response time

Business hours: Monday–Friday, 09:00–17:00 WIB (UTC+7)
First response: within 1×24 hours on business days

Before you write

Answers to billing, refund, and privacy questions may already be covered in our policies:

Privacy Policy Terms and Conditions Refund Policy